Privacy and Data Policy

This Privacy Policy explains how 55bet Casino collects, uses and protects the personal information you provide when using our services. We respect your privacy and set out below the types of data we process, why we process it and the controls available to you as a user in the United Kingdom.

Types of data we collect

We collect information you give us directly when you register, place bets, make payments or contact support, together with technical and transactional data generated during your use of the site. This helps us operate accounts, process payments and maintain platform security.

Personal data

Personal data includes account details such as name, date of birth, contact information (email and phone), proof of identity, postal address and verification documents. We use this information to create and verify your account, meet our legal obligations and provide customer support.

Technical data

Technical data covers information collected automatically from your device and browser - IP address, device identifiers, operating system, browser type, screen resolution and connection data. We use this to improve performance, detect fraud and provide a secure service.

Transactional data

Transactional data includes deposits, withdrawals, bet histories, game activity and payment method details. This data is necessary to process transactions, resolve disputes, and maintain accurate records for your account.

Use of information

We use your information to operate and improve our services, process payments, prevent fraud and money laundering, comply with legal obligations, and respond to support requests. We may also use aggregated, non-identifiable data for analytics and performance monitoring.

Data protection practices

We implement physical, technical and organisational measures to protect personal data from unauthorised access, accidental loss or disclosure. Access to personal information is restricted to staff and third-party providers who need it to deliver services. Where applicable, data transfers are secured and governed by appropriate safeguards.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, provide personalised content, measure site performance and support security checks. You can manage cookie preferences in your browser or via our cookie settings. Some features may not function properly if cookies are disabled.

User rights

You have the right to request access to your personal data, ask for correction of inaccurate information, object to or restrict certain processing, and request portability where applicable. You can also withdraw consent at any time insofar as the processing is based on consent.

Access, correction and deletion of data

To access, correct or request deletion of your account data, contact us via [email protected]. We will respond to verified requests in line with applicable data protection law. Please note that certain data may be retained where required for legal, regulatory or fraud-prevention reasons.

Information sharing and third parties

We share personal data with service providers who support payments, identity verification, fraud prevention, hosting and analytics. We may also disclose information to comply with legal processes or to protect the safety and rights of users. All third parties are required to process data in accordance with this policy and applicable law.

Privacy policy updates

We may update this policy from time to time. When changes are significant we will notify registered users by email or by posting a prominent notice on the site. The date of the latest update will be indicated at the top of this page.